Legally binding market agreement
These Terms and Conditions (the "Terms") constitute a legally binding agreement between you (the "Store Owner") and the TikTok Cross-Border E-commerce Platform ("TikTok" or the "Platform").
By registering an account, logging in, or using any services provided by TikTok, you acknowledge that you have read, understood, and agreed to be fully bound by these Terms.
I. Orders
1.1) Purchase orders may be placed once the store has a sufficient balance to advance funds for the merchandise.
1.2) Upon the buyer's confirmation of delivery, the merchant will receive the full amount of the advanced funds and the profit.
1.3) If a buyer initiates a return, the Platform will refund the funds to the buyer and the merchant respectively, in accordance with established regulations.
II. Advanced Funds
2.1) The amount of funds to be advanced is determined solely by the merchant; we do not dictate this amount. Merchants are advised to advance funds based on their own financial capacity or after becoming familiar with the Platform.
2.2) If an advance payment is required when accepting an order, merchants are advised to top up their account based on the advance amount displayed for that order.
2.3) Please be sure to verify top-up details with the Help Center before proceeding with any top-up.
2.4) The Platform assumes no liability if a merchant transfers funds using incorrect top-up information.
III. Withdrawals
3.1) Please contact the Help Center regarding all withdrawal requests.
3.2) All funds in the store account may be withdrawn once all orders have been completed.
3.3) Merchants must complete all store orders before submitting a withdrawal request. 3.4) If you choose to abandon an order while it is in progress, you will not be eligible to request any withdrawals or refunds.
IV. Funds
4.1) All funds are securely held in the user account; a full withdrawal may be requested once all orders are completed.
4.2) To prevent financial loss, all transactions and data are processed automatically by the system, eliminating human error.
4.3) The platform assumes full responsibility for any unforeseen financial losses caused by system errors.
V. Account Security
5.1) Protecting your login information is your personal responsibility. The platform is not liable for any misuse or abuse resulting from the disclosure of your login credentials to third parties, whether intentional or unintentional.
5.2) If you forget your login password, please contact the Help Center to reset it.
VI. Profits
6.1) Merchants derive profit from fulfilling orders placed in their stores.
6.2) To safeguard the platform's reputation, merchant profit margins on the platform are capped at 10%–20%.
6.3) Merchants may adjust their profit margins within the platform's limits; please note that this may affect product sales volume.
VII. Partnerships
7.1) The platform/supplier establishes a supply relationship with the merchant, providing goods and inventory, rather than transacting directly with the buyer.
7.2) The platform/supplier will provide top-up details to the merchant. Once the merchant has completed all orders, the finance department of the platform/supplier will transfer the funds to the merchant's designated withdrawal account.
7.3) Failure by the merchant to advance payment for orders in a timely manner after a buyer makes a purchase will delay delivery and undermine buyer trust in the platform. Merchants are advised to fulfill all store orders and request withdrawals promptly to ensure operational efficiency.
7.4) Any delays may adversely affect the platform/supplier; consequently, the platform may impose penalties on the merchant, ranging from warnings to account suspension.
VIII. Referrals
8.1) Recruiters may use a unique referral code to invite new merchants.
8.2) Merchants cannot invite others until their own profile information is fully completed.
8.3) Recruiters receive a reward equivalent to 1% of the order value for every order completed by a referred merchant. 9. Operating Hours
9.1) The platform operates 24 hours a day.
9.2) Help Center operating hours are from 10:00 AM to 10:00 PM (Singapore Standard Time).
9.3) Withdrawal processing hours are from 10:00 AM to 10:00 PM (Singapore Standard Time).
Terms and Conditions
1.) Upon completion of an order, the advanced payment and profit will be immediately returned to the store account.
2.) User withdrawal and system withdrawal mechanisms are designed to ensure the security of funds.
2.1) The minimum withdrawal amount is 100 SGD (Singapore Dollars).
2.2) Merchants must complete all store orders to be eligible to apply for a withdrawal.
2.3) To prevent any potential loss of funds, all withdrawals are processed automatically by the system rather than manually.
By using this site, you agree to its Terms of Service, which prohibit commercial use of any information on this site, and its Privacy Policy. We may earn a commission when you use one of our links to make a purchase.
Contact Info
- Address: C&A Marketing, Inc. 114 Tived Lane East Edison, NJ 08837
- Phone: +1 5014531231
- Email: Service@spocket.aaa